Privacy Policy

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Effective Date: 01/01/2025

At Woodline Flowers, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights and choices regarding your personal data.

By visiting our website, making a purchase, or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information: personal information you provide to us directly and information collected automatically.

A. Personal Information You Provide

When you visit our website, make a purchase, sign up for newsletters, or contact us for any reason, you may provide the following personal information:

• Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (through our payment processors)
• Order History and Preferences
• Any other information you voluntarily provide (e.g., special requests)

B. Automatically Collected Information

We may also collect non-personally identifiable information through automated technologies. This may include:

• IP Address
• Browser Type
• Device Information
• Cookies and Tracking Technologies (to improve your experience on our website)
• Usage Data (pages visited, time spent on our site, etc.)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders (including delivery and customer support)
• Communicate with you (for customer service, promotions, updates, etc.)
• Improve our products and services (based on customer feedback and browsing activity)
• Personalize your shopping experience (recommendations based on your preferences and order history)
• Marketing and Promotions (send newsletters, promotions, and updates—if you opt-in)
• Comply with legal obligations (taxes, reporting, fraud prevention)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party partners under the following circumstances:

• Service Providers: We may share your information with trusted vendors and service providers who assist in fulfilling orders, processing payments, and delivering services (e.g., shipping companies, payment processors).
• Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal obligation, or defend against legal claims.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining your information for legal, accounting, or reporting purposes.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You can request to see the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
• Cookies: You can adjust your browser settings to block or delete cookies. Please note that some website features may not work without cookies.

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Woodline Flowers

3344 Dutch Lane Rd NW

Johnstown, OH 43031
woodlineflowers@outlook.com